You are resonsible for putting an emergency plan in place for the rescue of trapped passengers. We operate a 24hr manned helpdesk ready to respond to any emergencies, calling the Fire Brigade should only ever be considered as a last resort.
The trapped passenger should be able to attract attention via an audible siren/alarm bell for the emergency lift service to be alerted. Many lifts have an emergency telephone autodialler which acts as a direct voice link to the emergency service. Since July 1999 lifts have been required to have 2-way communications. Ask us today about our fully EN81-28 compliant autodiallers.